Corporate Social Responsibility
Some call it Corporate Social Responsibility, for us it is helping our community.
If the entire environment of the Marina Alta makes it possible for us to exist, we can’t think of anything else but taking care of it and giving it all our support. The entire Portal de la Marina team works to take care of the community, the associations, and the environment that in one way or another is part of this beautiful corner of the Mediterranean.
SO HOW DO WE DO IT?
Well, in all these ways.
Help for Families
Contribution to Sports
Community Involvement
Internal Services
DATA PROTECTION
Commitment to Safety and Transparency
We carry out responsible communication, respecting all data provided by the center’s customers, in strict compliance with current regulations. You may exercise your rights of access, rectification, and deletion of data, among others, at our facilities or by sending an email to info@portaldelamarina.org.
Furthermore, we comply with the ORP (Occupational Risk Prevention) law with a “zero accidents” policy regarding the work carried out at the shopping center. We have certified ourselves in ISO 22320, a regulation related to “Emergency Management and Incident Response,” which allows us to develop and improve our response capacity to all types of emergencies, regardless of their nature.
ENVIRONMENT
Concrete actions to protect our environment
The PORTAL DE LA MARINA Shopping Center has successfully achieved a high percentage of the environmental and health and safety objectives it had set for the year 2025, with these being the main results:
- Commissioning of a new 750 Kwp photovoltaic plant on the Shopping Center’s roof for electricity generation for self-consumption.
- We continue to ensure that the remaining necessary energy comes from 100% renewable sources and with zero CO2 emissions through the purchase of green energy.
- Achievement of the objective to reduce electrical energy consumption, having managed a 1% reduction compared to the 2024 consumption data.
- Achievement of the objective to reduce water consumption, having achieved a significant reduction of 19.26% in common areas water consumption compared to 2024 data, and a 6.03% reduction in total consumption when including the consumption by commercial premises.
- Highlighting that within the energy consumption obtained during 2025, 0 Kwh were consumed by heat sources coming from the Shopping Center’s boilers and 1,132,019 Kwh by cooling sources coming from the air conditioning units.
- Additionally, actions have been carried out aimed at improving efficiency in the facilities, such as in the cooling towers, with the objective of reducing emissions and consumption.
Regarding waste management, the following are worth noting:
- 309 tons of paper and cardboard have been recycled, 14 tons more than last year, which would be equivalent to reducing the felling of 3,708 to 4,326 trees.
- 3.4 tons of plastic from the activities of the commercial premises have been recycled, 2 tons less than last year, thanks to the awareness actions carried out by PORTAL DE LA MARINA.
- 9.9 tons of septic tank sludge have been treated, 5 tons less than last year, thanks to the awareness actions carried out for all interested parties.
- 5.78 tons of pruning waste from the outdoor landscaped areas have been treated.
- 1.1 tons of batteries, 0.1 tons more than last year, from the activities of the commercial premises and the green collection point available to customers have been treated.
- Following an agreement signed with ECOEMBES in 2022, two RECICLOS containers are available to customers in the common areas of the Shopping Center for packaging collection (yellow fraction), having managed to collect 1.6 tons of packaging thanks to the good practices of the visitors of PORTAL DE LA MARINA.
In terms of sustainable mobility, 12 new charging points for electric vehicles have been installed in the outdoor parking lot next to the Shopping Center entrance, which are practically in the commissioning phase.
Regarding safety, the following have been carried out:
- Improvement actions on the shopping center floors and loading docks to adjust the accessibility of visitors and carriers.
- Maintenance renewal of fire protection facilities (fire doors, smoke curtains, extinguishing control panels in technical rooms).
- All planned safety inspections.
- The degree of documentary compliance in terms of business activity coordination by the contractors performing work at the Shopping Center remains adequate, having reached 79% at the close of 2025, which is 6% lower than last year.
Accessibility Policies
Comply with current legislation regarding accessibility and promote continuous improvement through the implementation of its own Universal Accessibility Management System.
Foster the incorporation of accessibility criteria in the real estate properties owned by the Company, with the aim of achieving environments in its assets that are more understandable, usable, and practicable by all people, regardless of their abilities, in conditions of safety and comfort and in the most autonomous way possible.