CSR Andrei Gae 12 de March de 2025

Corporate Social Responsibility

Some call it Corporate Social Responsibility; for us, it is about helping our community.

If the whole Marina Alta environment makes it possible for us to exist, we can think of nothing else but to take care of it and give it all our support. The entire Portal de la Marina team works to care for the community, associations, and the environment, which in some way is part of this beautiful corner of the Mediterranean.

And how do we do it? Well, in all these ways.

Help for Families

Provision of facilities for blood donations in collaboration with the Valencian Community Transfusion Center, food donations to low-income families, financial support for medical supplies, donation of tablets so that the elderly can communicate with their families, etc.

Contribution to Sports

Sports sponsorships, collaborations, financial participation in charity runs, etc.

Community Participation

Funds Donation to the Dénia hospital and local associations, provision of a free solidarity space for associations and NGOs, collaboration with local animal shelters, etc.

Internal Services

Services aimed at offering the customer a better visiting experience (eco-zone, free Wi-Fi, electric vehicle charging, breastfeeding room, stroller parking, etc.)

Data Protection

We carry out responsible communication, respecting all the data provided by the center’s customers, in strict compliance with current regulations. You can exercise your rights to access, rectify, and delete data, among others, at our facilities or by sending an email to info@portaldelamarina.org.

Additionally, we comply with the PRL law with a “zero accidents” policy regarding the work carried out in the shopping center. We have been certified under ISO 22.320, a regulation related to “Emergency Management and Incident Response,” which enables us to develop and improve our response capacity to all types of emergencies, regardless of their nature.

Environment

The PORTAL DE LA MARINA Shopping Centre has achieved a high percentage of the environmental and health and safety objectives it had set for 2024, with the following main results:
  • Purchase of green energy from 100% renewable sources with no CO2 emissions.
  • Achievement of the objective of a slight increase in water consumption, despite the construction of a new toilet block in the underground car park.
  • Achievement of the objective to reduce electricity consumption, with a 9.8% reduction compared to 2023 consumption data.
  • It is worth noting that, during 2024, 0 Kwh of heating energy from the Shopping Centre’s boilers was consumed, and 877.43873 Kwh of cooling energy was consumed from the air conditioning units.
  • Actions have been taken to improve efficiency in the facilities in order to reduce emissions and consumption.
  • 295 tons of paper and cardboard have been recycled, which is equivalent to saving between 1,470 and 1,650 trees from being cut down.
  • 5.4 tons of plastic from commercial premises activities have been recycled, thanks to awareness actions by PORTAL DE LA MARINA.
  • 14.9 tons of sludge from septic tanks from commercial premises activities have been treated, thanks to awareness actions by PORTAL DE LA MARINA.
  • 5.64 tons of pruning waste from the external landscaped areas have been treated.
  • 1 ton of batteries and accumulators from commercial premises activities and the green collection point available to customers has been treated, thanks to awareness actions by PORTAL DE LA MARINA.
  • Following an agreement with ECOEMBES, two RECICLOS containers for packaging waste (yellow fraction) were installed in 2022, with a total of 146,578 packages collected, thanks to the responsible behavior of visitors to PORTAL DE LA MARINA.
  • A project is underway to carry out the necessary work for the installation of 12 new charging points for electric vehicles in the outdoor car park.
  • Actions have been taken to improve access and accessibility, as well as the safety of occupants and visitors.
    • The scheduled safety inspections have been carried out.
    • Achievement of the “zero” accidents objective.
    • The level of documentary compliance in the coordination of business activities by contractors working in the Shopping Centre reached 85% at the end of 2024.

Accessibility Policies

• Comply with current accessibility legislation and promote continuous improvement through the implementation of its own Universal Accessibility Management System.

• Encourage the incorporation of accessibility criteria in the properties owned by the Company, aiming to achieve environments in its assets that are more comprehensible, usable, and practical for all people, regardless of their abilities, under safe and comfortable conditions and in the most autonomous way possible.

If you want to know more information about accessibility policies, click here.

Certificates

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