Avenida Costa Blanca, 1 - 03760 - Ondara, Alicante | Opening hours | How coming

CORPORATE SOCIAL RESPONSIBILITY

Some call it Corporate Social Responsibility, for us it means helping our community.

If the whole environment of the Marina Alta makes it possible for us to exist, we can’t think of anything else but to take care of it and give it all our support. The whole team of Portal de la Marina works to take care of the community, the associations and the environment that somehow is part of this beautiful corner of the Mediterranean.

And how do we do it? Well, in all these ways.

HELPING FAMILIES

At the shopping centre we recognise the role that this group plays in acting as the core of our society. This is why we try to cover all of the needs that may arise, both those of newborns and those of the most unruly toddlers, thereby supporting mums and dads. For this reason, we make available a breastfeeding room, nappy changing room and a play room for children to stay in while adults enjoy shopping. In addition, we try to balance the work and family life of the shopping centre’s workers, they can leave their children in our play room at a reduced price. Or with actions such as the Summer school subsidised for employees’ children.

CONTRIBUTION WITH SPORT

Education of small children is among our main objectives, investing a significant part of our efforts in our playroom. In addition, we encourage healthy lifestyle habits by sponsoring activities related to the world of sport in the area. We collaborate with the “Volta a PEU” which takes place in all of the surrounding villages. We also collaborate actively with “Xabia’s Bike” cycling team, who we sponsor and which has won a variety of important prizes.

PARTICIPATION IN THE COMMUNITY

A key point of the values of Portal de la Marina Shopping Centre lies in the interaction with our neighbours, inviting collaboration with disadvantaged groups and offering a meeting space for the area’s towns. We provide a free Wifi service so that users can connect to the internet. We have a First Aid room for customers in the event of any accident. We do charity promotions such as the charity book fair where we collect almost 2000 for the area’s Cáritas foundation; or fruit week, with the Fruit Passion campaign, where customers are given free pieces of fruit recommended by the WHO. We collaborate with the “Les Rotes” children’s shelter in Denia and with an association that helps disadvantaged families, “iniciativa Betania” in their campaign “MochiMerienda Solidaria”.

DATA PROTECTION AND QUALITY

We carry out responsible communication, respecting all of the information provided by the customers of the centre, in strict compliance with the current regulations. Click here if you want to access, rectify or remove yourself from our database. In addition, we comply with Occupational Risk Prevention law and we carry out a comprehensive and secure “zero accidents” management regarding the jobs carried out at the shopping centre. We are certified to ISO 22320 standard related to the “management of Emergencies and Incident Response” which enables us to develop and improve our capacity to respond to all types of emergencies, regardless of their type.

DATA PROTECTION

We carry out a responsible communication, respecting all data provided by customers of the center, in strict compliance with current regulations. You can exercise your rights of access, rectification and deletion of data, among others, in our facilities or by sending an email to info@portaldelamarina.org.

In addition, we comply with the PRL law with a policy of “zero accidents” on the work carried out in the mall. We have been certified in ISO 22.320, a standard related to “Emergency Management and Incident Response that allows us to develop and improve our ability to respond to all types of emergencies, regardless of their type.

ENVIRONMENT AND HEALTH AND SAFETY

The PORTAL DE LA MARINA Shopping Center has achieved a high percentage of its environmental and health and safety objectives set for the year 2023, with the following key results:

Purchase of green energy from 100% renewable sources and free of CO2 emissions.
Achievement of the objective to reduce water consumption, with a reduction of 11% compared to the consumption data from 2022.
Achievement of the objective to reduce electricity consumption, with a reduction of 2.83% compared to the consumption data from 2022.
Notably, in the energy consumption recorded during 2023, 0 Kwh of heat sources from the shopping center boilers were consumed, while 847,387 Kwh of cold sources were consumed from air conditioning systems.
Replacement of cooling/heating equipment in common areas with new, much more efficient ones, improving electricity consumption.
Recycling of 256 tons of paper and cardboard, equivalent to saving the cutting down of 1,370 to 1,550 trees.
Recycling of 5.9 tons of plastic from commercial activities, thanks to awareness actions by PORTAL DE LA MARINA.
Treatment of 23.9 tons of sludge from pits.
Following an agreement with ECOEMBES, two RECICLOS containers for packaging collection (yellow bin) were installed in 2022, resulting in the collection of 12,559 packaging items thanks to the good practices of visitors to PORTAL DE LA MARINA.
Installation of 8 new charging points for TESLA electric vehicles.
- Completion of the planned safety inspections.
- Achievement of the “zero accidents” objective.
- The degree of documentary compliance regarding business activity coordination by contractors working in the shopping center reached 85% at the end of 2023.

ACCESSIBILITY POLICIES

• Comply with current accessibility legislation and promote continuous improvement by implementing its own Universal Accessibility Management System.

• Encourage the incorporation of accessibility criteria in the real estate properties owned by the Company, with the aim of achieving more understandable, usable, and practical environments for everyone in its assets, regardless of their abilities, under safe and comfortable conditions and in the most autonomous way possible.

If you want to learn more about accessibility policies, click here.

CERTIFICATES

CORPORATE SOCIAL RESPONSIBILITY

HELPING FAMILIES

CONTRIBUTION WITH SPORT

PARTICIPATION IN THE COMMUNITY

DATA PROTECTION AND QUALITY

DATA PROTECTION

ENVIRONMENT AND HEALTH AND SAFETY

ACCESSIBILITY POLICIES

CERTIFICATES

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